21Dukes Casino

21Dukes

4.5 • Excellent
launched in 2008
  • games-amount play 250+
    games
  • fast-payout Fast
    Payments
  • live-dealer live
    dealer
  • mobile-support mobile
    friendly

Blacknote Entertainment Group Ltd

Website: 21dukes.com
Email: [email protected]
Phone: +1 800 274 7345

675%

+150 Free Spins
Play T&C apply

When playing 21Dukes Casino Kiwis can expect daily, weekly, and monthly bonus offers. Our 21Dukes casino review 2021 looks at bonuses, free spins, security, NZD casino banking, and more. Sign up for a huge 675% welcome bonus offer and play 21Dukes online casino to get 150 free spins simply for making a deposit! 

21Dukes Casino Promotions 

With a huge selection of bonus offers, Kiwi players can expect daily, weekly, and monthly 21 Dukes bonus promotions when playing at 21Dukes Casino New Zealand. Get ready for 21 Dukes casino bonus offers like for Olympus, Super Saturday, Super Sunday, Cash Craze, Thermal Thursday, Sunday Storm, and many more. While some 21Dukes bonuses and 21Dukes free spins offers change each month, some are consistently waiting to reward NZ players for showing up and playing at 21Dukes Casino. Our expert team of gamblers reviewed these promos to save you time and make sure you know how to get the best deal you can. 

No Deposit Bonus 

21Dukes no deposit bonus is designed to help new Kiwi players get started and test out a few games before making a deposit with the casino. In exchange for simply signing up, NZ gamblers can receive a 21Dukes no deposit bonus of 25 free spins. That’s right, 25 spins for free without an online casino deposit. Ka pai 21Dukes! 

When they are ready to play with their 25 free spins, Kiwi players can view the featured games that can be played using free no deposit bonus spins by accessing the Free Spins section of the 21Dukes home page. Happy spinning! 

21dukes casino no deposit bonus

21Dukes Casino Welcome Bonus 

The 21Dukes welcome bonus is a big one. We have reviewed a lot of high-quality online casinos and the 21Dukes welcome bonus with a whopping 675% available bonus plus 150 available free spins is one of the best we have seen. When redeeming the 21Dukes welcome bonus in New Zealand free spins winnings are awarded as cold hard cash to play with. 

To say thank you, 21Dukes offers a 200% on the first deposit for Kiwi players, plus 30 free spins. When they make their second, third, and fourth deposits, players in Aotearoa can expect a 100% deposit match bonus plus 30 free spins for each deposit. But wait, there is more generosity from 21Dukes. The fifth deposit made nets a huge 175% deposit match plus yet another 30 free spins. Tu meke! A welcome bonus is supposed to thank the player, but by deposit five you will be thanking 21 Dukes. 

How the Welcome Bonus Works 

To receive the 21Dukes welcome bonus, select ‘First Deposit Bonus Offer’ within the ‘Claim a Bonus’ section to be granted the bonus. After a deposit is made to a 21Dukes account, the 21Dukes welcome bonus is instantly credited to that account. Any winnings gained from the welcome bonus 21Dukes free spins has a low wagering requirement of 20x before the funds can be withdrawn from the online casino. Meanwhile, bonus withdrawals have a 21Dukes playthrough of 35x the deposit amount and 35x the corresponding bonus amount. 

1st deposit – receive 200% deposit match, up to $2,000 bonus 

2nd deposit – receive a 100% deposit match, up to $1,000 bonus 

3rd deposit – receive 100% deposit match, up to $1,000 bonus 

4th deposit – receive a 100% deposit match, up to $1,000 bonus 

5th deposit – receive 175% deposit match, up to $1,750 bonus 

21dukes welcome bonus

Grand VIP Tournament 

21Dukes continues the 21 Dukes casino bonus generosity with a Grand VIP Tournament which offers New Zealand players cash prize rewards three times each week. To qualify for this 21Dukes bonus all NZ players need to do it deposit a minimum of $500 on any of the online casino’s Grand VIP Tournament promotion days to play. Kiwi players are playing to win a massive 1st prize of $10,000, or the 2nd prize of $7,500, or the 3rd prize of a huge $5,000. If Kiwis make it to 4th place, the 4th prize is $2,500, if they make it to 5th – 10th place, $1,000 is up for grabs. If they’re not at the top of their game, NZ players do not need to worry. 21Dukes bonus offers are here to reward everyone. If New Zealand players finish from 11th – 20th place, they can receive $1,000. Now that is what we call a 21 Dukes Casino prize pool! 

There are plenty of chances to win because of 21Dukes awards players one tournament point for every $1 wagered during the tournament. This means that the more you wager and play, the more likely you are to win big and take out the Grand VIP Tournament.  

5th Street Races 

This race-themed promotion could have been designed for Kiwis. 5th Street Races is a 21Dukes pokies tournament that increases your chances of winning when playing 21Dukes pokies games. Perfect for Kiwi pokies fans. 

Each day, several 21Dukes Casino 5th Street Races take place. Each race happens within a specific time period (New Zealand time if you are playing in New Zealand or any other time zone if you are travelling) and includes a specific number of spins and a minimum bet amount. To win at 21Dukes Casino play the dedicated slot games for the race and accumulate points while playing those games. Points are accrued for winning at pokies, as well as losses. That is right, points are awarded for losses on the pokies! At the end of the race, the player with the most points wins the 5th Street Race. 

5th street races 21dukes

How To Race in 5th Street Races 

It is free to join in on the 5th Street Races action at 21Dukes Casino. Follow these steps to enter and join the fun. 

  • Log on to your 21Dukes account 
  • Click ‘Races’ on the right-hand side menu to navigate to the Races page 
  • Select the race that you would like to participate in and click ‘Join Race’ 
  • Once you have joined the race, click on the available game and get ready to spin! 

Check-in with the leader board to view your position in the race. To do this, click on the Race logo at the top of the right-hand side of the page. 

5th Street Points 

When joining a 5th Street Race, the race page outlines which pokies games are running the competition. When competing in Duke21 bonus races, NZ player points depend on the results of the spins the player plays in the pokies games. 

A winning spin = 5 points 

3 winning spins in a row = 15 points 

3 losing spins in a row = 20 points 

Win 10x the bet amount = 150 points 

New Players Tournament  

New players that sign up to 21Dukes Casino have the opportunity to join in a New Players Weekly Tournament. This is an opportunity to introduce new players to the casino and give them a chance to win some cold hard NZD cash as well as free spins. New players receive 1 point for each $1 wagered when playing particular pokies games. If you win the tournament you will receive a $200 bonus cash prize. It certainly is nice to meet you 21Dukes! 

Before joining 21Dukes, check their bonus terms and conditions to ensure that you are getting the best deal you can get! https://www.21dukes.com/en-NZ/bonus-rules  

new players tournament

Casino Games   

21Dukes casino games feature a wide selection of hundreds of games. This selection is dominated by pokies games, which is great news for Kiwi 21Dukes pokies fans. Split into their primary pokies’ selection and a classic pokies range that features all the NZ favourites packed with reels of fruit symbols, gem symbols, and jewel symbols. 21Dukes tables games, 21Dukes live casino games, and video poker cap of an action-packed games selection. Over 1 million players worldwide enjoy 21Dukes casino games, so New Zealand players are in good company.  

Casino Software 

The online casino has partnered with 4 gaming software providers to ensure that their New Zealand players enjoy the latest games, high quality game play, gaming effects, audio, and intuitive user-friendly casino design. Their partners are Pragmatic Play, Betsoft, Vivo, and Octopus Gaming.  

Pokies 

21 Dukes has a range of Kiwi favourites in their pokies selection that includes new games as well as classic games. The pokies can be filtered by Recommended, Provider, A-Z, Top Games, or New Games. Here are 21Dukes first 20 Top Games. You might spot a favourite or discover a new 21Dukes pokies game to try. 

  • Mustang Gold 
  • Faerie Spells 
  • Black Diamond JP 
  • Journey to the West 
  • Carnaval Forever 
  • Wolf Gold 
  • 5 Lions Gold 
  • Charms and Clovers 
  • Dragon Kingdom 
  • 3 Genie Wishes
  • Mighty Kong 
  • Great Rhino 
  • Greedy Goblins 
  • Gold Rush 
  • Magic Shoppe 
  • ChilliPop 
  • Da Vinci’s Treasure  
  • Wild Spells 
  • 7 Monkeys 
  • Spinfinity Man 
pokies

Classic Pokies 

For the traditional Kiwi pokies players, 21Dukes pokies range includes fruit, gems and rubies symbols with varying lines for your entertainment! Here are 21Dukes first 20 Top Games. We highly recommend Irish Charms for a start! 

  • Monkey Madness
  • Treasure Horse 
  • Joker’s Jewels 
  • Irish Charms 
  • Aztec Gems 
  • 888 Dragons 
  • Triple Tigers 
  • Fire 88 
  • Triple Jokers 
  • 888 Gold 
  • Diamond are Forever 3 Lines 
  • Lucky Seven 
  • Bankroll Reload 1 Line
  • Big Bang 3 Lines 
  • Black Diamond 5 Lines 
  • Berry Flavours 3 Lines 
  • Wild Sevens 3 Lines 
  • Sweet’s Surprise 3 Lines 
  • Black Diamond 1 Line 
  • Treasures of Pharaohs 5 Line  
casino games

Live Casino 

21Dukes live casino gives Kiwi players the opportunity to play Vegas, Monte Carlo, or other renowned casinos from the comfort of their New Zealand home. No suit or tie is required to play 21 Dukes live casino online and good-natured Kiwi banter is encouraged. When you are ready for a VIP style experience watching real live dealers deal, spin, and shuffle, choose from one of these exciting live casino games.  

  • Live Roulette 2 
  • Blackjack VIP 
  • English VIP Roulette 
  • VIP Roulette 
  • Baccarat 1, 2, and 3
  • Roulette 

Table Games 

For a James Bond-style experience, try a hand at 21Dukes table games. Widely considered a game for the gambler who enjoys a dash of strategy with their luck, 21Dukes table games are perfect for Kiwis. Strategy, glamour, and seriously big wins attract players from across NZ and the globe to play roulette, baccarat, blackjack, and more. Here are the table games available at 21Dukes Casino. 

  • Pontoon 
  • Keno 
  • Baccarat 
  • Crystal Roulette
  • Multihand Blackjack 
  • Zoom Roulette 
  • European Blackjack 
  • Double Exposure Blackjack 
  • Common Draw Roulette 
  • VIP American Roulette 
  • VIP European Roulette 
  • Roulette Titanium 
  • American Blackjack 
  • Roulette Black Diamond 
  • Electronic Roulette 
  • Royale Blackjack 
  • Super 7 Blackjack 

Video Poker 

  • Poker 3 Head Up Hold’em 
  • Oasis Poker 
  • Multihand Double Jackpot 
  • Pyramid Jacks or Better 
  • Multihand Bonus Deluxe 
  • Deuces and Jokers 
  • Multihand Jacks or Better 
  • All American 
  • Pyramid Aces and Faces
  • Jacks or Better 

21Dukes Casino Mobile  

Modern gambling is often done on mobile devices from cell phones to tablets. 21Dukes has taken this into consideration as the site has evolved since its 1999 launch and the online casino is now also 21Dukes mobile casino. The entire site is delivered to Kiwi players as a multi-platform product that allows customers easy access from any device. Whether they are using a desktop computer, a tablet, or a smartphone, 21Dukes mobile casino is available for play on the go. 

Because the entire site is responsive to mobile play, there is no need to download a 21Dukes casino app or 21Dukes mobile app because their one site is available feature-full across all devices. 

21dukes mobile casino

VIP Club 

21Dukes VIP programme features a loyalty cashback that is available to everyone as well as a VIP programme featuring VIP events and rewards that are available to exclusive VIP members only.  

Loyalty Cashback 

This is a familiar loyalty rewards programme with a twist. When NZ players gamble with 21Dukes Casino, the casino rewards them with points. The twist is that unlike other online casinos, these points are not redeemed for prizes or free spins, they are redeemed for cold hard cash. You heard right, just by playing 21Dukes Casino Kiwi players can earn cashback from the casino. 

When players register to play at 21Dukes they are automatically enrolled in the Loyalty Cashback programme. All players receive 15% cashback on deposits made to the online casino and each Monday, the casino tops up your casino account with the amount you have accrued in cash.  

How Cashback Works 

A New Zealand player deposits $50 on a Tuesday and deposits another $30 that Thursday. The player did not have an approved withdrawal during that week, so they are entitled to the loyalty cashback! The following Monday, that player is automatically credited $12 ($80 x 15%). 

cash back

21Dukes Casino VIP Programme 

VIP members are treated like royalty at 21Dukes Casino. They are given access to unique bonuses, exclusive tournaments, cash rewards, attend VIP events, world trips, and can win exclusive luxury VIP prizes.  

VIP members are given dedicated VIP account managers who are available 24/7 to ensure that Kiwi VIP members receive every perk available in the 21Dukes VIP programme. Work your way up the levels and watch your VIP perks increase in quantity and luxury. 

VIP Programme Levels 

Basic (0-1,000 VIP Points) 

  • Customer Support 
  • Silver (1,000 VIP Points) 
  • Birthday Bonus – 50 Points 
  • Anniversary Bonus – 50 Points 

Gold (5,000 VIP Points) 

  • Birthday Bonus – 100 Points 
  • Anniversary Bonus – 100 Points 
  • Customer Support

Platinum (20,000 VIP Points) 

  • Birthday Bonus – 200 Points 
  • Anniversary Bonus – 200 Points 
  • Dedicated Promotions 
  • Exclusive Tournaments 
  • Customer Service 

Titanium (50,000 Points) 

  • Birthday Bonus – 500 Points 
  • Anniversary Bonus – 500 Points 
  • Higher Bet Limits on Games 
  • Dedicated Promotions 
  • Exclusive Tournaments 
  • Customer Service 

Master (150,000 Points) 

  • Birthday Bonus – Surprise 
  • Anniversary Bonus – Surprise 
  • Higher Bet Limits on Games 
  • Dedicated Promotions 
  • Exclusive Tournaments 
  • Personal and Dedicated VIP Host 
  • Exclusive Events 
  • Customer Service 
vip program

Payment Methods   

When depositing at withdrawing winnings from 21Dukes Casino, NZ players can do so in confidence. With a range of internationally recognised 21Dukes payment methods, online payment processing with 21Dukes is secure, safe, and easy. While NZD is not a currency offered within the casino, 21Dukes will automatically convert your NZD currency so that you can play at the casino with ease. To ensure privacy 21Dukes banking will not use terms like “casino” or “gaming” on your personal bank statement.  

Casino Deposit 

Visa or Mastercard (credit/debit card – minimum deposit amount is $10) 

Neteller (e-wallet – minimum deposit amount is $10) 

Skrill (e-wallet – minimum deposit amount is $10) 

ecoPayz (e-wallet – minimum deposit amount is $10) 

Neosurf (pre-paid voucher – minimum deposit amount is $10) 

Bitcoin (cryptocurrency – minimum deposit amount is $10) 

Casino Withdrawal 

EcoPayz (e-wallet – instant withdrawal – minimum deposit amount is $50) 

Bank Wire (bank transfer – 5-7 business days – minimum deposit amount is $500) 

When players request a withdrawal from 21Dukes, those requests are reviewed by the online casino Monday to Friday each week. Part of this process requires the player to provide documentary evidence of their identity which can delay withdrawal until their identity is verified. Once a withdrawal is approved it is processed using the preferred payment option of the player that has requested the withdrawal. There is a withdrawal limit of $4,000 per week, although if a player wins big at progressive jackpot this limit does not apply. 

Identity Verification 

Before a player submits a withdrawal request to 21Dukes, they must submit the following documents to the online casino for to complete identity verification. 

  • A government-issued photo ID card that is valid 
  • A recent utility bill copy 
  • A copy of the front of the card used to fund the casino account 

21Dukes Casino Support

21Dukes Casino support is a 24/7 service available to all Kiwi players. 21Dukes is dedicated to offering comprehensive customer service whenever it is needed. The only method of communication the casino is 21Dukes email, there is no 21Dukes chat or phone to contact the 21Dukes service team. 

E-mail: [email protected] 

For additional support, 21Dukes suggests that players access their FAQ section for detailed answers to the most commonly asked questions by players. This covers topics like how to play the games, banking withdrawals and deposits, and VIP programme details. 

casino support

 Responsible Gambling  

For 21Dukes play safe is a focus. The casino values its players and wants them to gamble responsibly. The casino is aware that playing casino for entertainment purposes can transform into a gambling addiction that is harmful to the lives of their players. The casino appreciates that its responsibility to its players is to ensure that their players are in control of their gaming experience and can afford to play at 21Dukes Casino. In order to support their Kiwi players, 21Dukes offers a range of strategies and tools to help players avoid gambling problems while gambling, gamble only for entertainment, and seek gambling addiction help. 

Self-Exclusion 

If a player feels that their gambling has progressed into a gambling problem and they need gambling addiction help, the 21Dukes self-exclusion tools are available to end a player’s activity on the site when they need to. These tools can be activated by contacting 21Dukes customer support at any time. 

Reality Checks 

21Dukes gaming screens intentionally show players the amount of money and time they are spending on 21Dukes Casino. This visibility helps players to manage their time spent and money spent at the casino. 

Self-Assessment Test 

For players that are concerned that their gambling has shifted from entertainment-based play to a gambling problem, they can take a self-assessment test to assess if they have a problem or not. 21Dukes will redirect players seeking to take a self-assessment test to GamCare which is an external gaming agency that supports people experiencing gambling problems. 

21Dukes partnership with GamCare ensures that players have access to the support they need if they are experiencing gambling addiction. Free counselling, support, gaming prevention, and treatment is available through this partnership with GamCare. 

Registration Process   

21Dukes Casino sign-up is easy and fast. The single-window system lets you start playing sooner! Follow these steps to create a 21Dukes account in a quick few seconds. Remember, you only require a single account that can be used on every device you want to use when playing 21Dukes Casino. 

  • Enter your First Name
  • Enter your Last Name 
  • Create a Username for use on the casino site 
  • Enter your Email Address for all communication with the site 
  • Create a secure Password 
  • Enter your Mobile Phone number, including the correct country code (NZ is +64) 
  • Select your preferred currency for playing (Your NZD will be converted to this currency for playing) 
  • Read 21Duke’s Terms and Conditions and make sure that you agree with them before registering 
  • Click “Sign me up” 
21dukes casino sign up

Is 21Dukes Casino A Scam?  

The 21Dukes Casino displays approvals from the PCI Security Standards Council and Online Casino Reports authorities. There is no other formal licensing and regulatory body information on the site.  

The online casino takes care to protect your personal information and private financial details. They take modern security measures to ensure that your information is protected from unauthorized hackers and cannot undergo accidental or unlawful processing, disclosure, destruction, loss, alteration and damage. The 21Dukes Casino approach to protecting its players is focused on preventing risk. Encryption is used whenever possible to support this focus. 

Pros & Cons Summary

ProsCons
Generous welcome bonus  Limited licensing and regulation information 
Daily, weekly, monthly bonuses  No live chat or telephone customer support 
Good pokies range for Kiwis
Wide payment range
24/7 customer support via email 
casino games

Final Thoughts on 21 Dukes Casino

Playing 21Dukes gives New Zealand players a range of pokies games to choose from. These are provided by 4 different software providers which means that 21Dukes stocks the latest games with the highest quality gameplay and audio, and the latest features. 

NZD players will need to select another currency for playing on 21Dukes Casino site as it does not support NZD. This is easily done at the point of registration. Secure, internationally recognized payment methods are available to New Zealand players with is a big ‘pro’. The casino does not link to specific licensing and regulatory bodies, but they assure players that their casino is safe, secure and that encryption is used whenever possible to protect player information. For players needing support a 24/7 email address is available to contact 21Dukes customer support and discuss anything from gameplay to the VIP programme to gambling addiction help. 

New players to 21Dukes are in for a treat with a generous welcome bonus and several daily, weekly, and monthly promotions to choose from. 21Dukes Casino focuses on rewarding player loyalty and their generous bonus structure and 6-level VIP programme are a testament to this. 

Do you want daily bonuses and free cash loyalty rewards? Play 21Dukes Casino today!    

FAQ

How do I withdraw my winnings?

When you are ready to withdraw your big wins from 21Dukes, you must first complete the wagering requirement and then send in the required identity verification documents.  
1. Sign in to your 21Dukes account 
2. Access the ‘My Account’ section  
3. Select ‘Request a Withdrawal’ 
4. Select your preferred payment method and the amount you want to withdraw  

Where are my Free Spins?

1. Sign into your 21Dukes account 
2. Navigate to the main menu 
3. Select the ‘Free Spins’ tab 

How do I create a 21Dukes account?

From the 21Dukes home page, click the ‘Join Now’ button on the top right-hand side of the page. 
1. Follow the following steps: 
2. Enter your First Name 
3. Enter your Last Name 
4. Create a Username for use on the casino site 
5. Enter your Email Address for all communication with the site 
6. Create a secure Password 
7. Enter your Mobile Phone number, including the correct country code (NZ is +64) 
8. Select your preferred currency for playing (Your NZD will be converted to this currency for playing) 
9. Read 21Duke’s Terms and Conditions and make sure that you agree with them before registering 
10. Click “Sign me up” 

What is my password or username?

If you are struggling to access your 21Dukes account, you may have entered an incorrect password or username.  

If you have forgotten your username, contact 21Dukes security department at [email protected] and notify them. They will be in touch within 24 hours to resolve your problem. 

When contacting [email protected] include the following information in your email:
– Full Name 
– Date of Birth 
– Postal Code or first line of your address 

The security team will provide your username or help you to reset your password.  

If you have only forgotten your password, navigate to Login, then select the option ‘Forgot login details?’. Enter your email address or casino username and click ‘Next’.  

Can New Zealanders play at 21Dukes Casino?

Yes. New Zealand players are welcome at 21Dukes Casino. For a full list of countries that cannot play at 21Dukes, check the casino’s Terms & Conditions. 

Where is my account information stored?

To view your personal information and private details follow these steps: 
1. Navigate to the 21Dukes site homepage  
2. Click the account icon on the top right-hand side of the screen under the ‘Deposit’ button 
3. Select ‘My Account’ 
4. Choose ‘Account Details’ 
5. Click on ‘Edit Account’ which will open a new page containing your information 

Note that for 21Dukes security your personal details on the ‘Edit Account’ page can only be changed one. 

Rating Score

Bonuses & Offers - 100%
Software & Games - 100%
Payments - 82%
Support - 88%
Security - 82%
User Rating: Be the first one !

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