Casumo NZ Review


4.7 • Excellent
launched in 2012
  • games-amount play 850+
  • fast-payout Fast
  • live-dealer live
  • mobile-support mobile

Casumo Services Limited

Email: [email protected]
Phone: -


+20 Free Spins
Play T&C apply

Across Aotearoa, Kiwis are ready for Casumo Casino – a new style of online casino that has a fresh take on casino games. Our expert gambling team have tested every inch of this revolutionary NZ online casino so that you do not have to. 

Our team found sweet bonuses, free spins, and the most unique style of casino gameplay they have ever seen – in New Zealand, and internationally. Casumo (Casino) NZ has merged traditional casino games with an adventure journey that involves storytelling, bonus deals, and more. 

Before you start playing here, check out our Casumo NZ Review for a sneak peek at its fresh features. 

Bonuses and Promotions   

Online casino Casumo bonus comes in the form of seemingly random one-off rewards. Not at Casumo. Every time you play at Casumo NZ, you are playing casino games that exist as part of a larger game. It is the most creative and innovative in-game bonus system our experts have seen yet.  

Casumo takes every NZ online casino player on a journey with their in-game adventure. During this adventure, players have the opportunity to collect Casumo bonus points and be rewarded with bonuses and prizes as they level-up through the Casumo adventure journey. Now, that is what we call a bonus!  

LeaderboardBooster Casumo NZ Review
LeaderboardPrizes Casumo NZ Review
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How To Unlock Casumo Adventure Bonuses 

Players simply need to make their way through the adventure storyline to unlock their rewards. As the adventure progress bar fills up, the player is taken to a new planet in the adventure. The Casumo NZ adventure journey is above and beyond other site’s VIP programs as it’s storyline and delivery mediums have been created with creativity and innovation at heart. 

When you unlock rewards on the Casumo New Zealand adventure, you receive cash, free spins, or deposit bonuses. Most casinos simply provide cash, so it is fun to have a bit of variety and varying goals to achieve. It is almost like Casumo was made with fun-loving Kiwis in mind! 

The Casumo Evolution Casumo NZ Review

Casumo Reel Races Tournament Competition 

Casumo also operates in-house, fast-paced casino tournaments for their online casino game players. These tournaments are called Reel Races. Casumo New Zealand payers are invited to compete against other online players in a bid to achieve top position on Casumo NZ’s leader board. Reel Races gives players in Aotearoa the opportunity to experience their favourite pokies games in a fresh way – and win extra prizes! All while playing an action-packed, fast-paced tournament where players collect points and ‘boosters’ by winning as often as they possibly can. 

How Reel Races Works 

Casumo games run Reel Races every 30 minutes around the clock (24/7). There is the main event and a variety of other races. To check which race is scheduled next, log onto your account and navigate to Reel Races on the home page. Click Reel Races for a schedule of all their upcoming races. 

Reel Races Points

When you win the races, you collect points. Throughout the race, there are also different types of booster points that you trigger simply by playing. These booster points ‘boost’ you up the Reel Races leader board. Are you excited? Keen to give it a go? Here is a hot tip from our experts to you: the secret is to spin really fast (we are talking seriously fast) to collect the maximum number of wins that you can before your time is up. The faster you spin, the more points you will receive. And the player with the most points wins each tournament. 

Reel Races Leaderboard

As you play in Casumo games tournaments, you can monitor your spins and your progression up (hopefully up) the leader board. As an added bonus, you can monitor the performance of your opponent’s spins and view the games that they are playing. This gives you the opportunity to bring strategy to your Reel Race performance. 

reel races blog de Casumo NZ Review

Traditional Casumo Welcome, Free Spin, and No Deposit Bonuses 

Casumo also offers more traditional online casino bonuses. While bonus promotions can vary, we have outlined their standard bonuses for you. Some players like straight forward bonus programs that are consistent with other online casino games, so Casumo has delivered on this for Kiwis as well as the huge, overarching bonus features that is their bonus adventure journey. 

Wagering Requirements

Unless players are advised otherwise by Casumo’s conditions, the casino’s standard bonus rule is that bonuses have a wagering requirement of 30 (thirty) times the total amount. Here is an example: if you deposit $10 NZD and obtain a $10 NZD bonus, you will need to wager 30 times the total amount. Which, in this example, is $20 NZD. Winnings that you obtain from using Free Spins also adhere to the 30-times wagering rule. If you choose to withdraw before you have adhered to the wagering conditions, then your bonus funds will be lost. It is important to understand the rules for each bonus and reward that you receive before playing so that you can maximise every bonus that is available to you. 

The Valuables Tab

The valuables tab on your dashboard is where you will find your bonuses. Be sure to check here before gameplay so that you know what you need to do to fully unlock your bonus. Just like any other online casino. Our expert casino testers noted that Casumo does a stellar job of organising the valuables section of your dashboard. Everything you need is easy to find in one, organised place. 

Casumo Welcome Bonus and No Deposit Bonus 

All new Casumo NZ players are eligible for a welcome bonus offer when they sign up for an account. The bonus becomes available when the new player makes their first deposit into their online casino account. As with all casino bonuses, there are some rules that apply. 

If you are awarded bonus spins at the time of account registration, before you make a deposit, this is called a no deposit bonus. This offer consists of 20 bonus spins on Book of Dead game. It is only the first deposit made on an account that is eligible to receive a bonus offer, so carefully consider how many NZD you deposit the first time. The standard Casumo offer is a 100% match of your deposit amount up to a maximum. This means that if you deposit $100 NZD, you will receive $100 NZD as a welcome bonus from the casino. 

This welcome bonus adheres to Casumo’s usual wagering condition of 30-times before the withdrawal. Any winnings that you make from bonus free spins also adhere to the 30-times rule. Happy free-spinning Aotearoa! 

Casumo Casino Free Spins 

When a player wins free spins, they are given the opportunity to play for free on a casino game (usually a pokies game) with the same chance of winning as if that player is playing with their own NZD money. Are you as excited as we are? Of course – Kiwis love playing for free! 

Winnings on free spins are converted to bonus funds which adhere to Casumo’s 30-times wagering requirement. To activate your Casumo NZ free spins bonus, log in and navigate to your account. Once they are activated, the free spins will be applied to a specific game that will start automatically. 

Screenshot 1340 Casumo NZ Review

Casumo Wagering Bonus 

If you are an eligible player, you can receive a bonus that is based on a wagering mechanic. It is important to note that only real money contributes to the achievement of your wagering requirements. As a player, when you wager on a valuable within the promotion period (on particular games), you will be rewarded with the amount shown on that valuable. For example, if you were to wager on a valuable that states “Play $50 and receive $5 bonus”, then you will need to play $50 NZD in order to receive a bonus of $5 NZD. 

Game Wagering Requirements 

As you learn more about Casumo, you will understand that different online casino games are exceptions to the wagering requirements. Here is a list of some variations. Note that these wagering requirements are at the discretion of Casumo and can change at any time. 

RNG based games 

Oasis Poker 10% 

Punto Banco 0% 

Slot machines 100% 

Video Poker 30% 

Casino Hold’em 10% 

Roulette (all kind) 0% 

Blackjack (all kind incl. Pontoon and Double Exposure) 0% 

TXS Hold’em poker 10% 

Ultimate Texas Hold’em 0% 

Baccarat (all kind) 0% 

All other games 100% 


For your and Casumo Casino’s security, the online casino will assess your gameplay for any irregular playing patterns before processing withdrawals. In the interests of fair gaming, equal, zero, or low margin bets or hedge betting is considered by Casumo to be irregular gaming in relation to bonus playthrough. 

Be sure to check Casumo Casino bonus rules and the site’s terms and conditions before playing. 

Casumo NZ Casino Games  

With over 1,600 games available, we guarantee that you will not tire of playing (and winning) Casumo Casino real money. One of the best features of Casumo is that their games can be played from your desktop or mobile browser. You do not have to download the games or an app to play. 


Casumo Casino software is what makes all the difference. Partnerships with software companies like NetEnt, Thunderkick, WMS, IGT, Microgaming Evolution, NYX (NextGen & Elk Studios), Scientific Games, Quickspin, Greentube, and Play ‘n Go, are what makes it possible for Casumo to offer so many top tier online casino games. This list is impressive because it features the big players in the casino software world. The only name missing is Playtech.  

When you are ready to start playing, be sure to check Casumo’s FAQs for specific information on which countries are prohibited from playing certain games. These restrictions are based on which software provider created the game. 

Popular Games 

Here are some of Casumo’s top games and categories. Pokies, or slots, dominate their Popular Games category list. This list features games like Book of Dead, Starburst, Bonanza, and Jammin Jars. Casumo also has its own list of casino games that are only available at Casumo. These include Golden Tides, Sticky Bandit’s Wild Return, Wild Elements, and Top Wheel Treasures. If you are intrigued by ‘Sticky Bandit’s Wild Return’, know that you are not alone! Other categories include jackpot games, Casumo live casino (live dealer) games, and table games. 

cropped jackpot blog Casumo NZ Review


If like a lot of Kiwis, you are visiting for the Casumo pokies selection, we can recommend these titles: 

Bork The Berzerker 



Turning Totems  

Frog Grog  

South Park Video Slot Machine 

Birds on a Wire 



Magic Portals  

Gold Rush  

Magic Love  

The Invisible Man 


Wonky Wabbits 

Jack and the Beanstalk 


Demolition Squad 

Big Bang 



Medieval Money  



Toki Time  

Dancing In Rio  

Muse Wild Inspiration  

The Rift  



Gonzo’s Quest  

Jack Hammer  

Table Games 

If you sit with the rest of Aotearoa and prefer more traditional casino games, Casumo caters to you as well. They offer several varieties of bingo, keno, tribble, marbles, scratch-tickets, blackjack, roulette, Baccarat, other Casumo table games, and Casumo free casino games. Chur! 

You will notice a lot of duplicates once you delve into Casumo’s list of table games. This is due to the fact that Casumo partners with so many software providers. It is inevitable that there will be crossover in game type. What is important to note is that each variation of table game has slightly different graphics and rules, so it is worth checking them all out before choosing your preferred game. 

Here are some we can recommend: 


Oasis Poker  

TXS Hold ’em  

Casino Hold ’Em  

Golden Derby  

Bonus Keno  

Single Deck Blackjack  


Money Wheel  

3 Card Poker  

Pai Gow Poker  

Casino War  

Red Dog  




Caribbean Stud Poker  

Double Exposure  

Scratch Cards  

Caribbean Poker  

Three Wheeler  

Killer Whale  

Ballistic Bingo  


Sic Bo  

Crown and Anchor  

Cyberstud Poker  

Live Dealer Games 

If you love live dealer games, check out Casumo live casino. These games are traditional. When playing, you watch a live dealer shuffle and deal. Casumo’s selection includes Roulette, Blackjack, Casino Hold’em, Baccarat, and Ultimate Texas Hold’em. 

Winner story dead or alive Casumo NZ Review

Casumo Mobile Casino 

The Casumo casino app is available in New Zealand for Android users. The Casumo mobile app offers Pre Oreo and Oreo and above versions for download. The minimum supported version is Android Lollipop. Unfortunately, a Casumo iPhone app does not exist. Casumo is not available for iOS yet, but we are sure this will happen in the future. 

Once the mobile casino app is downloaded, users will have access to Casumo’s huge collection of games from their phone and can play wherever they are (New Zealand), whatever they are wearing (probably jandals), whenever they like (during a mate’s BBQ). 


The gameplay on the Casumo NZ casino app is much like their desktop version – it has stunning animated graphics that are synonymous with Casumo’s fresh branding. The user interface is friendly and intuitive, much like the desktop version. The main difference is that your mobile is portable. You can literally carry Casumo in your pocket and wherever you are when you get the urge for a flutter. 

If that is not enough to convince you that Casumo mobile casino is the best thing since sliced bread, hang tight because there is more. Casumo’s mobile casino won awards in the EGR Nordics Awards. These are international awards that reward and celebrate the very best service providers in the online gaming industry, recognising the achievements of suppliers operating in the Nordic region.   

hero hand tablet Casumo NZ Review

VIP Program 

Casumo does not have a traditional VIP club. Instead, they offer their members the unique benefit of engaging with their adventure journey as they play. Members are given the opportunity to level-up through the adventure levels to receive bigger rewards and bonuses. 

This is not a traditional VIP program, and we recognise that some players to prefer a traditional program with traditional promotional rewards. However, we are giving Casumo a thumbs up for running a VIP program variation that is innovative and creative. Casumo is undoubtedly shaking up the online casino scene and we have one thing to say about that. Ka pai!     

Banking and Payment 

Deposit Methods 

When you are ready to start playing, the first step is to make a deposit of NZD to Casumo. There are a variety of options available for Kiwi players based in NZ. Here are the internationally renowned casino payment methods that Casumo support: 






Withdrawal Methods 

When you have won big at your favourite online casino games, you have a couple of options. You can reinvest your winning with the casino and keep playing, or you can withdraw your real money in NZD. Casumo supports these safe, secure withdrawal options: 

Bank Wires 




Like a lot of online casinos, they charge a 2.5% fee for credit/debit card deposits. A lot of players in Aotearoa use this as motivation to open an e-wallet for the online casino transactions. To offset this potential frustration, Casumo does not charge fees on withdrawals. 

Casumo states that they review and process all payment requests within a 24-hour period. In reality, this happens well within that time frame. Once a withdrawal has been processed, it will take up to 3 business days to appear in your destination account. It is important to note that the minimum withdrawal amount is $10 NZD. 

casumo logo Casumo NZ Review

Casumo Casino Support   

This online casino’s support service has received a lot of rave reviews. This one is going to be no exception. What sets Casumo support apart is that they make the effort to respond to complaints on public forums. This is rare, and it sends the message that Casumo genuinely cares. A quality that is appreciated by a small country like NZ where we are used to personal service. 

If you have any problems, the Casumo customer service team is available 24/7 via email. The suport email is [email protected]. We tried to access the live chat support, but no one was available to chat, which suggests that live chat is not 24/7 like their email service is. 

Registration Process 

Here is a quick step by step outlining the super simple Casumo casino sign up process.  

Click any of the Sign-Up buttons on the Casumo page.  

There is a permanent link in the left-hand-side menu bar. 

Enter your email when prompted 

Set your login password when prompted 

Confirm your details when prompted 

Access your welcome bonus and no-deposit free spins! 

Screenshot 1283 Casumo NZ Review

Is Casumo Casino A Scam? 

No. We can assure you that Casumo Casino is legit. There are a lot of dodgy online casinos out there, as evidenced by internet searches like ‘Is Casumo Casino secure?’, but Casumo is not fake, it is real, reliable, and secure. Our expert team of gamblers have testing Casumo and have confirmed that it meets the high standards CasinoWatch has for a quality online casino site. 

Let’s start with their legacy. Casumo was launched in 2012. This tells us that they have survived for a few years and have been around long enough to establish a reputation. This is very valuable for an online casino as it gives you, the player, the ability to check reviews like this one and learn whether the casino is legit or not. 

Licensing and Regulation

To support this review’s claim that for Casumo fair play is a priority, we turn to their licensing. Casumo NZ is licensed and regulated by the Malta Gaming Authority  (Casumo’s headquarters are located in Malta) as well as the UK Gambling Commission These authorities take safe gambling very seriously which is evidenced by the fact that players from the United States (US) are not allowed to play at Casumo. 

To achieve its status as secure and reliable, all of Casumo’s connections are sent over SSL and their payment transactions are PCI compliant ensuring safe, secure online transactions. While this is common for modern online casino sites, Casumo points it out. This suggests that Casumo wants you, their customer, to know that you are safe playing with them. 

Scroll down for some highly compelling evidence that at Casumo Casino responsible gambling is taken seriously. Not only have they ticked all the boxes in terms of international licensing and regulations, they genuinely care about their players. We review this further in the next section. 

Responsible Gambling: Casumo Cares 

responsible gambling

Casumo appreciates that while playing online casino is a lot of fun, some people find it addictive and struggle to stop. To help combat this and provide support, Casumo has created Casumo Cares. A resource to help and support their players if they find that they are getting caught up in the online casino world and need gambling help and support to regulate their playing. 

One of the Casumo Cares resources is Play Okay. When you gamble with Play Okay you can set limits on how much real money you want to play with Casumo. This means that when you are on a roll playing casino, you will be in control of how much NZD you spend. There are different types of limits available for players. 

If further help is required, Casumo Cares offers resources and information in a few categories of gambling help and support. 

Knowing the signs 

Helping loved ones 

Keeping minors safe 

Finding support 

Pros & Cons Summary

Pros Cons
Large game range  No telephone support 
Top-tier software partners  Live chat is not 24/7 
No download needed, in-browser play  They don’t accept US players 
Simple, intuitive site design
Overarching adventure bonus journey 
Prompt withdrawal turnarounds 
Licensed and accredited internationally 
EGR Award winning casino 

Final Thoughts on Casumo

Casumo’s overarching adventure journey is the ultimate drawcard of this casino. Integrating an outer space adventure with casino gaming was a stroke of genius. The type of genuis that is appreciated by Kiwi culture which is rich in thematic storytelling.

To support the adventure theme, the casino is simply designed and intuitive for players to navigate the casino’s huge game range, courtesy of its high quality software partners.

While live chat is not 24/7 and there is no telephone support, the casino balances those negatives with overwhleming positives. International licensing and accreditation is combined with an EGR award. Meanwhile, prompt withdrawal turnarounds pair well with the immediacy of the in-brower play where no download or load time is required.


Is Casumo legit? 

Casumo Casino is licensed and accredited by the Malta Gaming Authority and the UK Gambling Commission. These are the premier international authorities in online gambling. Casumo Casino is legitimate and safe as it is regulated internationally as well as in New Zealand.

How long do Casumo withdrawals take? 

Casumo NZ Casino withdrawals are processed within a 24-hour period. In reality, withdrawals are processed more quickly than that. Note that you need a verified player account and to have met all bonus wagering requirements to withdraw your winnings.

How do I claim a Casumo bonus?

Navigate to your account and click on the Valuables tab. Here, you will find all your bonuses. Click the valuable you want to play and follow and prompts. 

How do I delete my Casumo account? 

To do this you will need to contact Casumo support via email at [email protected]. Be warned that the customer support representative is likely to ask you why you want to delete your account. 

How do I get Casumo points?

Casumo has an innovative, creative bonus points system that takes the form of an intergalactic space journey. Yes, really! While you play your favourite online casino games, you also have the ability to play a larger game within Casumo. They also offer Reel Races tournaments which are run every 30 minutes. Navigate to your account and the Reel Races tab for the schedule. 

Rating Score

Bonuses & Offers - 90%
Software & Games - 90%
Payment - 90%
Support - 95%
Security - 100%
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